Managed Services for an investment management firm.

The client is India's largest Retail Financial Products Distribution House & has become the first choice of the Indian Retail Financial Investing Community. They are the leading distributors for All Investment & Savings products viz., Life Insurance, Mutual Funds, GOI Bonds, Corporate Fixed Deposit / Bonds, Infrastructure Bonds, Equity IPOs, etc. They have Branches spread across India in all Major Cities. Their publication provides updated information on various financial products.

Case study illustration

Managed Services for investment management firm.

Provided support to a investment management firm for the entire IT infrastructure across PAN India (DC, DR & Branches).

About the client

Managed Services for a Public investment management firm.

The client is India's largest Retail Financial Products Distribution House & has become the first choice of the Indian Retail Financial Investing Community. They are the leading distributors for All Investment & Savings products viz., Life Insurance, Mutual Funds, GOI Bonds, Corporate Fixed Deposit / Bonds, Infrastructure Bonds, Equity IPOs, etc. They have Branches spread across India in all Major Cities. Their publication provides updated information on various financial products.

About the client

Leaders in Chemical Trade and Distribution. 

Our client is based in India that specializes in international trade and distribution of various chemicals, including petrochemicals, polymers, paper and paper boards, and rubber. The company was founded in 1990’s and has since established itself as a leading player in the Indian chemical industry.They have has a diverse portfolio of products that cater to a wide range of industries, including automotive, construction, packaging, and textiles. The company works with a global network of suppliers to source high-quality products that meet international standards and regulations.

CHALLENGES

The firm was looking for IT professional company (SPOC) to support their entire IT infra across PAN India (DC, DR & Branches) and selected Orient technologies as prefer partner

SOLUTIONS

Orient technologies have been associated with the organization for 10+ years and have assisted in setting up their Core Data Centre, along with their branches OTPL have provided HCI, Servers, Networking devices, across all locations OTPL is currently providing on site engineers and Remote Support to more than 500 Branches for all the Cisco routers and switches connected at all these locations. Total number of Network and server devices are more than 1000 including that at Core DC and Branches

OUTCOME

Orient Technologies is providing support to the firm for 10+ years, which has improved the

service response to their IT Infra (DC / DR / Branches Servers, Switches, Routers, Firewalls etc.) it’s in time efficient and proper solution based one. The client is getting in time support and the up time is approx. 99%, SLA maintain is 99%. Our Desktop support team apart from the Desktop & Laptop calls also support on a daily basis.